Customer Service Alt

Below is our size & fit chart. If you have any questions, give us a call at 1.888.217.4911.

By phone at 1.888.217.4911.

By mail at:
Linksoul
2625 North Berkeley Lake Road NW
Suite 100
Duluth, GA 30096

Through the mail we do accept checks or money orders as well as credit cards, but please do not send cash. Refunds on orders paid by money order will be in the form of store credit. Please include a daytime phone number on all faxed or mailed orders, so that we may reach you with any questions. If you have any questions, give us a call at 1.888.217.4911.

We ship all orders via UPS from our warehouse in Georgia. Orders are shipped within one business day from when the order is placed. Standard delivery is ground service and is expected to take 2-5 business days.

Expedited orders must be placed before 1pm EST/10am PST Monday-Friday to ship same-day. Orders placed after this cut-off time will not be shipped until the next business day (Monday-Friday).

SHIPPING & HANDLING RATES:

Ground (2-5 business days) $8.95

2-Day (2-3 business days) $25

Overnight (1-2 business days) $35

If you have any questions, give us a call at 1.888.217.4911.

We are not currently shipping to countries outside of the U.S., but we are working on a new international shipping solution. Please check back soon.

Linksoul wants you to be pleased with your purchase. We offer free returns on items that are unworn and unaltered. Items may be returned up to 90 days after the date of purchase for full refund or exchange.

Use our Easy Return Label:

You will need your order number and zip code or email address used at the time of purchase.

Your order number can be found on the MY ACCOUNT page. If you need help, please call Customer Service at 1-888-217-4911.Please apply the label to your return package and drop off at any authorized UPS location.

If you choose not to use the Prepaid Return Label, please send the package using the shipper of your choice and ship to:

Linksoul
Returns Department
2625 North Berkeley Lake Road NW
Suite 100
Duluth, GA 30096

Please note: Refunds on orders paid by money order will be in the form of a store credit.

Please allow 10 days for us to receive and process exchanges and credits.

If you have already shipped your return back to us and used our prepaid return label, you can track your package here.

Please note: Refunds on orders paid by money order will be in the form of a store credit.

If you are returning a gift without the original packing slip, please include the name and address of the person who purchased the merchandise so we may be able to locate the original order. Purchaser will not be notified of return unless you request they receive the refund. Gift recipients will receive a non-refundable gift certificate.

Gift returns or exchanges can be mailed to:
2625 North Berkeley Lake Road NW
Suite 100
Duluth, GA 30096

If you have any questions, give us a call at 1.888.217.4911.

At Linksoul, it is our policy not to give price adjustments for items purchased prior to our Seasonal Sales. It is our belief that prior to the sale, customers are able to shop our full selection of product styles and sizes to ensure they are able to get the exact items they wish to purchase. At sale time there is no guarantee that all styles and sizes will be available or on sale.

If you have any questions, give us a call at 1.888.217.4911.

If you wish to stop receiving the Linksoul catalog, just let us know by emailing customercare@linksoul.com or by calling us toll-free at 1.888.217.4911.

You can redeem Linksoul gift certificates easily online. Simply continue the checkout process as normal and on the Payment Information page, there will be a section there for you to enter in your gift certificate number and amount.

To purchase Gift Certificates, click here.

If you have any additional questions regarding gift certificates, please give us a call at 1.888.217.4911.

Linksoul does not ship to freight forwarders or costume designers under any circumstances.

Click here to see our Privacy Policy. If you have any questions, give us a call at 1.888.217.4911.