Customer Service is here to help. We have several options to help you find the answer to your questions:
You can call a customer service representative toll free at 1.888.217.4911
Wholesale account inquiries can be made at 760.231.7069
You can email us at customercare@linksoul.com
Or you could search through the information below to see if it includes your answer.
We’ve compiled the common requests we receive and some other tidbits of information you might be interested in.
Helpful Information:
Sizing Information
Below is our size & fit chart. If you have any questions, give us a call at 1.888.217.4911.
MEN'S
S
M
L
X
XXL
NECK
14-14½
15-15½
16-16½
17-17½
18-18½
SLEEVE
33
34
35
36
36
CHEST
36-38
40-42
42-44
46-48
50-52
WAIST
30
32-34
34-36
38-40
42-44
Ordering Options
By phone at 1.888.217.4911.
By mail at: Linksoul 2625 North Berkeley Lake Road NW Suite 100 Duluth, GA 30096
Through the mail we do accept checks or money orders as well as credit cards, but please do not send cash. Refunds on orders paid by money order will be in the form of store credit. Please include a daytime phone number on all faxed or mailed orders, so that we may reach you with any questions. If you have any questions, give us a call at 1.888.217.4911.
Shipping and Transit Information
We ship all orders via UPS from our warehouse in Georgia. Orders are shipped within one business day from when the order is placed. Standard delivery is ground service and is expected to take 2-5 business days.
Expedited orders must be placed before 1pm EST/10am PST Monday-Friday to ship same-day. Orders placed after this cut-off time will not be shipped until the next business day (Monday-Friday).
SHIPPING & HANDLING RATES:
Ground (2-5 business days) $8.95
2-Day (2-3 business days) $25
Overnight (1-2 business days) $35
If you have any questions, give us a call at 1.888.217.4911.
International Orders
You can now ship your favorite Linksoul items to hundreds of international countries. We offer international shipping through our partnership with global e-commerce providers Zonos and Asendia. Your customer service needs will be handled directly by Linksoul.
Shop the U.S. site and select the country you would like to ship to on the cart page. Your order total will then appear in the destination country’s currency for checkout. Order totals are guaranteed at the exchange rate set when your order is placed.
Linksoul wants you to be pleased with your purchase. We offer free returns on items that are unworn and unaltered. Items may be returned up to 30 days after the date of purchase for full refund or exchange.
Use our Easy Return Label:
CLICK HERE TO START THE RETURN OR EXCHANGE PROCESS AND RECEIVE A PREPAID RETURN LABEL.
You will need your order number and zip code or email address used at the time of purchase.
Your order number can be found on the MY ACCOUNT page. If you need help, please call Customer Service at 1-888-217-4911.Please apply the label to your return package and drop off at any authorized UPS location.
If you choose not to use the Prepaid Return Label, please send the package using the shipper of your choice and ship to:
Linksoul
Returns Department
2625 North Berkeley Lake Road NW
Suite 100
Duluth, GA 30096
Please note: Refunds on orders paid by money order will be in the form of a store credit.
Please allow 10 days for us to receive and process exchanges and credits.
Tracking a Return
If you have already shipped your return back to us and used our prepaid return label, you can track your package here.
Please note: Refunds on orders paid by money order will be in the form of a store credit.
Returning/Exchanging a gift
If you are returning a gift without the original packing slip, please include the name and address of the person who purchased the merchandise so we may be able to locate the original order. Purchaser will not be notified of return unless you request they receive the refund. Gift recipients will receive a non-refundable gift certificate.
Gift returns or exchanges can be mailed to: 2625 North Berkeley Lake Road NW Suite 100 Duluth, GA 30096
If you have any questions, give us a call at 1.888.217.4911.
price adjustment policy
At Linksoul, it is our policy not to give price adjustments for items purchased prior to our Seasonal Sales. It is our belief that prior to the sale, customers are able to shop our full selection of product styles and sizes to ensure they are able to get the exact items they wish to purchase. At sale time there is no guarantee that all styles and sizes will be available or on sale.
If you have any questions, give us a call at 1.888.217.4911.
mailing list removal
If you wish to stop receiving the Linksoul catalog, just let us know by emailing customercare@linksoul.com or by calling us toll-free at 1.888.217.4911.
Redeeming gift certificates online
You can redeem Linksoul gift certificates easily online. Simply continue the checkout process as normal and on the Payment Information page, there will be a section there for you to enter in your gift certificate number and amount.
If you have any additional questions regarding gift certificates, please give us a call at 1.888.217.4911.
other shipping policies
Linksoul does not ship to freight forwarders or costume designers under any circumstances.
privacy policy
Click here to see our Privacy Policy. If you have any questions, give us a call at 1.888.217.4911.
Stay in the loop
Be the first to know when new products drop and get behind-the-scenes with our crew.
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Giveaways like thisFirst dibs on new arrivalsEarly access to limited release productsNew markdowns & salesExclusive offers and promotions
WIN BUBBA'S 2021 AUGUSTA JORDAN IV GOLF SHOES
OFFICIAL RULES
NO PURCHASE, PAYMENT OR SALES PRESENTATION OF ANY KIND NECESSARY TO ENTER OR WIN. OPEN TO LEGAL RESIDENTS OF THE FIFTY (50) UNITED STATES (INCLUDING THE DISTRICT OF COLUMBIA) AGE 21 AND OLDER AT TIME OF ENTRY. VOID WHERE PROHIBITED. Employees, and their immediate families (parent, child, spouse or sibling and their respective spouses, regardless of where they reside) and those living in their same households, whether or not related, of LINKSOUL, LLC ("Sponsor") are not eligible to enter or win. By participating, entrants agree to be bound by these Official Rules and the decisions of Sponsor, which are binding and final on all matters relating to this Sweepstakes. Sweepstakes is subject to all applicable federal, state and local laws.
SWEEPSTAKES PERIOD. The Sweepstakes begins on April 1, 2022 and ends at 11:59:59 PM Pacific Time "(PT)" on April 10, 2022 (the "Sweepstakes Period"). Sponsor's clock is the official time-keeping device for this Sweepstakes.
TO ENTER:
A. Registering Online. During the Sweepstakes Period, you may register for and enter the Sweepstakes online by visiting https://linksoul.com/pages/lee-elder (the "Website") and filling out and submitting the registration form for the Sweepstakes. You will receive one (1) entry into the Sweepstakes for registering online. Limit: Limit of one (1) Sweepstakes entry per person/per email address for registering for the Sweepstakes online.
B. Bonus Entries. Only after you enter the Sweepstakes by registering, you may obtain Sweepstakes bonus entries ("Bonus Entries") during the Sweepstakes Period, the following way:
1. Purchases made at linksoul.com. When you visit linksoul.com during the Sweepstakes Period and make a purchase you will automatically receive a bonus entry for every $100 spent on merchandise ("Bonus Entry Spend"), not including taxes or shipping costs. Limit: There is no limit to the number of Bonus Entries obtained by this method of entry.
C. General Requirements. Multiple entrants are not permitted to share the same email address. Any attempt by any entrant to obtain more than the permitted number of registrations/entries/Bonus Entries in the Sweepstakes by using multiple/different email addresses, identities, registrations, or any other methods will void that entrant's entries and that entrant may be disqualified. No automatic, programmed, robotic or similar means of entry are permitted and will result in disqualification. The submission of a registration/online entry is solely the responsibility of the entrant, and all data, Internet access and usage charges are the responsibility of the entrant. If you use your mobile device to log in to the Website, you will be charged according to your wireless service provider's standard data rates. Check with your wireless service provider for details on data rates and other applicable charges.
In the event of a dispute as to any entry, the authorized account holder of the email address used to enter will be deemed to be the entrant. The "authorized account holder" is the natural person assigned an email address by an Internet access provider, online service provider or other organization responsible for assigning email addresses for the domain associated with the submitted address. Potential winners may be required to provide Sponsor with proof that potential winner is the authorized account holder for the email address associated with the potentially winning entry. If a dispute cannot be resolved to Sponsor's satisfaction, the entry will be deemed ineligible.
Once submitted, registrations/entries become the exclusive property of Sponsor and will not be returned. Except as otherwise stated in these Official Rules, personal information collected from Sweepstakes registrations/entries will be used in accordance with Sponsor's Privacy Policy (found at https://linksoul.com/pages/privacy-policy-terms-of-use and with any consent given by an entrant at the time of entry.
Please note that you may not be sent confirmation of receipt of a registration/entry; in the event that your registration is acknowledged in any way following submission, such acknowledgement does not constitute any representation by Sponsor as to the eligibility of your Sweepstakes registration/entry. Any automated computer receipt (such as a confirmation email) does not constitute proof of actual receipt by Sponsor for purposes of these Official Rules. Any illegible, unintelligible, incomplete, or garbled registrations/entries are not permitted and may be disqualified. By entering, you agree to be bound by these Official Rules and by the decisions of Sponsor, which are final and binding in all respects. Any registrations/entries not in conformance with these Official Rules will be disqualified. For a copy of these Official Rules, please print them from the Website during the Sweepstakes Period.
WINNER SELECTION:
One (1) potential Grand Prize winner will be selected in a random drawing by Sponsor, on or about May 1, 2022 from all eligible entries received throughout the Sweepstakes Period from all entry methods. Sponsor's decisions are final and binding in all matters relating to this Sweepstakes. Odds of winning a prize depend on the number of eligible entries received from all entry methods. Limit one (1) prize per person. Potential winners will be notified by email and will be required to confirm eligibility within twenty-four (24) hours. Potential winners must comply with all of the terms and conditions of these Official Rules; winning is contingent upon fulfilling all requirements. Potential winners will be required to sign and return an Affidavit of Eligibility and Release (an "Affidavit"), and may be required to produce evidence of residency, within three (3) days of notification/verification in order to receive the prize. Sponsor may conduct a background check to confirm any potential winner's eligibility and compliance with these rules. By entering, you agree to cooperate reasonably with any such background check. If the prize includes participation in any public event(s) or publicity, or if Sponsor Entities intend to publicize the winner in any way, and if a background check reveals that a potential winner has engaged in conduct that could damage the reputation or business of any Sponsor Entity, as determined by Sponsor in its discretion, the potential winner may be disqualified and the prize may be awarded to an alternate winner.
In the event: (a) a potential winner cannot be reached by Sponsor within 48 hours from first notification after a reasonable effort has been exerted based on the information submitted by potential winner; (b) of noncompliance with the above or within any of the aforesaid time periods; (c) a potential winner is found to be ineligible to enter the Sweepstakes or receive the prize; (d) a potential winner cannot or does not comply with the Official Rules; (e) a potential winner's prize notification or Affidavit is returned as undeliverable for whatever reason; or (f) a potential winner fails to fulfill the Affidavit-related obligations, the potential winner may be disqualified from the Sweepstakes in the sole discretion of Sponsor, and (time permitting) Sponsor may select and award the prize to an alternate potential winner by a random drawing from among the other eligible entries received. Up to three (3) alternate drawings will be held, after which the prize will remain un-awarded. Unclaimed prizes may not be awarded, and upon prize forfeiture, no compensation will be given, and Sponsor will have no responsibility or liability to that entrant.
GENERAL CONDITIONS:
Should any portion of the Sweepstakes be, in Sponsor's sole opinion, compromised by non-authorized human intervention or other causes which, in the sole opinion of the Sponsor, corrupt or impair the administration, security, fairness or proper play, or submission of entries, Administrator reserves the right at its sole discretion to suspend, modify or terminate the Sweepstakes (or any portion thereof) and, if terminated, at its discretion, select the potential winners from all eligible, non-suspect entries received prior to action taken. As a condition of entering, entrants (or their parent or legal guardian if an eligible minor) agree (and agree to confirm in writing): (a) that Sponsor and their respective parents, affiliates, prize suppliers, and advertising and promotion agencies, and all of their respective officers, directors, employees, representatives and agents (collectively, the "Released Parties") will have no liability whatsoever for, and shall be held harmless by entrants against, any liability, for any injuries, losses or damages of any kind, including death, to persons, or property resulting in whole or in part, directly or indirectly, from acceptance, possession, misuse or use of any prize, including any travel related thereto, or participation in this Sweepstakes; (b) under no circumstances will entrant be permitted to obtain awards for, and participant hereby waives all rights to claim, punitive, incidental, consequential, or any other damages, other than for out-of-pocket expenses; (c) all causes of action arising out of or connected with this Sweepstakes or any prize awarded, shall be resolved individually, without resort to any form of class action; and (d) any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs incurred, excluding attorneys' fees and court costs. By entering, entrants agree that all issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, participant's rights and obligations, or the rights and obligations of the Sponsor in connection with the Sweepstakes, shall be governed by, and construed in accordance with the laws of the State of California, without giving effect to any choice of law or conflict of law rules. By entering, entrants consent to the jurisdiction and venue of the federal, state and local courts located in San Diego County, California. Each winner, by acceptance of prize, except where legally prohibited, grants (and agrees to confirm this grant in writing if requested) permission for Sponsor and its designees to use his/her name, address (city and state), photograph, voice and/or other likeness and prize information for advertising, trade and promotional purposes without further compensation, in all media now known or hereafter discovered, worldwide in perpetuity, without notice or review or approval.
WINNERS' LIST:
For the names of the winners (available after May 1. 2022), send a self-addressed, stamped envelope to: Destination Linksoul Experience, 530 S. Coast Hwy, Oceanside 92054, for receipt no later than June 30, 2022.
SPONSOR: LINKSOUL, LLC, Oceanside, CA 92054
ADMINISTRATOR: LINKSOUL, LLC, Oceanside, CA 92054
